FAQ & shipping

What's the difference between a paperback and a signed copy?

Paperbacks are $20. Signed copies are $30, signed by me, with shipping included — I pack them and mail them from my hands to yours.

What comes in a signed bundle?

Every bundle is signed by me and shipping is included. Every signed bundle also arrives with a free bookmark, a sticker, and a thank-you card from me. Order the complete nine-book set and you also get a free Coins and Connections gift.

When will my bundle ship?

Order by December 1 for Christmas delivery. Signed-bundle shipping starts December 10, 2026 — Book 9, Our Journey Home, releases November 14, and the signed sets go out once it's in hand. Orders placed after December 1 are signed by hand and shipped in batches within 1–2 weeks of ordering, so they aren't promised for Christmas.

How do ebooks work?

Kindle editions are on Amazon — every book on the Books page links to its Kindle edition. Book 1, Journeys of the Heart, is free: grab it on the Start Here page and it's delivered to your email through BookFunnel.

How do the candles ship?

Candles are $24.99. Every candle is a 9oz amber jar, coconut apricot wax, and ships straight to you.

Something arrived damaged, or I got the wrong item. What do I do?

Email me at q@cinquantacoxsmith.com with your order number and a clear photo of what arrived. Do that first — don't message me on social media about an order, email is how I can actually track it and make it right.

Where are the audiobooks?

The audiobooks are in production now. Stories air first on my YouTube channel — the Listen page has every place to hear them, and my email list hears about audiobook drops first.

What is your return policy?

Signed copies and bundles are final sale. Every one is signed by me and packed by hand, so I can't take it back and hand it to the next reader — unless it arrives damaged or I sent the wrong thing. That part is on me, always.

Damaged or wrong item: email me within 14 days of delivery with your order number and a clear photo. You don't mail anything back. I'll replace it if I have the book, and refund you if I don't.

Bundle preorders are final once placed — I order and sign stock against them, so please be sure before you order.

Lost in the mail: if tracking goes quiet and your order still hasn't arrived 10 business days after it shipped, email me. I'll chase the carrier, and if it's confirmed lost, I replace it or refund you.

Unsigned paperbacks: if yours arrives damaged or wrong, email me a photo and your order number and I'll help you get it sorted.

Ebooks follow Amazon's ebook policy. Book 1 is free, so there's nothing to refund there.

Candles: there's no return on a candle that arrived right. Damaged or wrong candle: photo within 14 days and I'll replace it.